Telephony

Call Systems Technology

Hospitality Communications supports first-class service and staff safety.

Call Systems Technology (CST) is the UK’s leading supplier of hospitality communications including building alarm management systems; staff safety devices; and on-site wireless communications including pagers, call buttons, two-way radios and the latest DECT phone systems.

CST’s DECT phones combine safety, multi-functionality, reliability and clarity. They provide speech, messaging and alerts, supporting and monitoring all alarm requirements. Colour-coded graphics and messages on the handset display make alarms instantly-recognisable so that staff can immediately identify and swiftly deal with any situation.

The handsets are robust and highly suited to all on-site communication and messaging needs replacing traditional mobiles and phones. The critical messaging server handles all a site’s messaging and alarms, routing everything through the handsets.

Easy Task Allocation and Critical Alarm Monitoring

Integrating with front-office systems such as Fidelio and Hotsos, CST’s Genesis™ system is a Windows based messaging software package that enables users to compose and send messages, from any PC on a hotel’s network to staff members’ on-site alphanumeric pagers, DECT handsets, GSM mobile phones and two-way radios. Integration with the fire alarm panel enables immediate notification of emergency door use and the location of fire alarm activation: rapid response to alarms can prevent unnecessary and costly evacuations.

Also on show will be CST’s renowned ServiceCall and PageCall paging systems and two-way radios.

Join Hilton, Thistle, Guoman, Handpicked, Jupiter and MacDonald Hotels; and Malmaison, Hotel Du Vin and The Grove in delivering first class service and staff safety with efficient and cost effective communications.

Visit us on stand 9

HTM Ltd

Hotel Telephone Maintenance Limited (HTM) was formed with the sole aim of providing a focused IT and Telecommunications service to the UK & Eire hospitality markets. Our vision is to be a leader in the UK market by ensuring that the services provided meet the hotel’s own quality standards promised to their guests, 24/7.

HTM is unique in its ability to install and support three key telecommunications related products (Telephone systems, Call Management / Voicemail systems and the latest High Speed Internet Access solutions), all from ONE help desk and ONE team of cross-trained engineers. In simple terms HTM has a highly capable, technical team devoted to the hotel industry. Why look elsewhere?

HTM, a hospitality specialist partner with all of its suppliers, offers proven and feature-rich hospitality technology solutions from partners such as Ruckus, Zyxel, Mitel Networks, Antlabs and Imaginesoft. All are designed, installed and supported with a view to providing owners, stakeholders and management with lower costs. Clients see the benefit of using ONE team, not three, for their technology support, not just in an improved financial payback, but also that hotel staff also feel that ONE team responds more effectively than THREE. Simon Alexander and Mike Vann will be attending the Hospa event and look forward to meeting everyone again.

Solution Builders

SBL provides tailored communication services to leading hotel groups in the UK and abroad.

We design, install and support cabling, telephony, data and WiFi systems.

We provide telephone lines and broadband services and ensure that our clients are provided with the best-priced tariffs for all their needs.

We have invested in highly skilled resources and complement the capability of our staff with end-to-end process management that ensures the maximum efficiency and effectiveness of all aspects of our client service.

Our customers include The Ritz London, Park Plaza, Malmaison, Park Inns, Radisson BLU, Washington Mayfair, Marriott Hotels, The Zetter Hotel and many more.

SBL appreciates that hotel groups who pride themselves on providing the optimum experience for all of their guests, in turn require a bespoke and superior service from their suppliers.

Our understanding of the communication solution requirements of the hospitality industry is unrivalled. Our company operates a genuine 24 hours-a-day service that mirrors the exact requirements of our clients. Our consultants have many years’ experience of delivering complex voice and data solutions to some of the most prestigious hospitality organisations.

SBL is the complete one-stop shop for all of your communications’ requirements.