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HOSPACE News

November 9th 2012 | Expert IT panel to debate outsourced IT services and the future of Hospitality IT Managers

The pressing issue of whether outsourced IT services can really support the needs of Hospitality Industry IT for both internal business requirements and guest services, is to be debated by an expert  panel of leading hospitality IT professionals at HOSPACE 2012 on 22 November.

The 2012 HOSPACE IT Debate panellists will include: Jeremy Ward, Senior Vice President IT, Kempinski Hotels; Chris Huggett, Senior Vice President Networking Business, EMEA, Hewlett Packard; Paul Missen, Vice President Technology EMEA, Mandarin Oriental Hotel Group; Joanne Stanford, Group IT Director, De Vere Group; and Raman (RP) Rama, Principal Vice President and Chief Technology Officer/Chief Information Officer at JHM Hotels, and President of Hospitality Financial and Technology Professionals (HFTP).

Under the adroit guidance of HOSPA IT Community Chair Bryan Steele, Managing Director of Jireh-Tek, the panellists will be discussing the motion: ‘Can outsourced IT services really support the needs of Hospitality IT for both internal business requirements and guest services?’

“Due to the cost of keeping up with the rapid advances in technology, its growing complexity and ever increasing customer IT expectations, there is an increasing trend for hospitality operators to turn to outsourced ‘above the property, cloud-based IT services’ for their technological support,” explained Bryan Steele. ”The big questions the HOSPACE panel has to address is whether such outside services really support both the back-of-house and customer-facing needs of the industry; and in the future, will there still be a place for the hospitality IT manager?

“Do outsourced IT services suppliers, for instance, really understand the individual needs of the hospitality industry with regard to specialist back-of-house operations, or could they be better suited to providing support services for customer-facing technology? Find out about this and much more by joining us at HOSPACE 2012!”

To register your place at HOSPACE 2012 please download and complete the booking form below:

HOSPACE 2012 Booking Form (Editable PDF)

Or contact the HOSPA Membership Services Office on telephone: 01202 889 430; fax: 01202 887 967; or email: bookings@hospace.net